Brian Dukes

Brian graduated from Michigan Technological University with a BS in Mechanical Engineering and as Captain of the Men's Basketball Team. After a four-year stint at Deloitte Consulting, Brian returned to school to get his MBA at the University of Michigan. Brian went on to join his first startup, a Ford Motor Company Joint Venture, and cofound a technology and digital marketing services agency. Through those experiences, Brian embraced the opportunity to provide M&A education and support to his fellow business owners as they navigated their own entrepreneurial journeys.

Determining the economic value of a SaaS company is beneficial for understanding its growth potential and profitability, whether you’re looking to sell to expand to a new market or aiming to scale.

However, valuation is never straightforward, nor are its determining metrics an exact science.

In fact, valuation multiples are mere ballpark estimates, not exact measures of how much a company is worth.

In this article, we will help you navigate the complex concept of SaaS valuation–from explaining valuation metrics to understanding the role of external advisors in attaining an accurate evaluation.

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Role of Growth Rate in SaaS Valuation

The growth rate of a company indicates its future revenue potential, making it a critical factor in investment and acquisition scenarios.

Other key roles of growth rate in SaaS valuation include:

  • Signals Product-Market Fit: A high growth rate signals that a SaaS product has a strong and growing demand. This justifies a premium valuation since it shows the product is a “must-have” for customers.
  • Demonstrates Scalability: A fast growth rate proves your business model is scalable and can capture a larger portion of the market. This reflects the company's ability to handle increased demand, making it a less risky long-term investment.
  • Influences Investor Confidence: A company with a rising customer base and an expanding ARR instills confidence in both buyers and investors. With a promising growth rate, business owners can also command fair prices for their companies.
  • Directly Drives Valuation Multiples: A SaaS company with a high growth rate usually attracts higher valuation multiples from VCs. The reason is that a strong growth trajectory provides a clear, quantitative basis for projecting future revenue.

Here’s how you can calculate your revenue growth rate:

Revenue Growth Rate

For example, if your company generated $4 million this year compared to $3.2 million last year, your yearly growth rate would be:

[($4,000,000 - $3,200,000) / $3,200,000] x 100 = 25%

How to Evaluate Customer Retention and Churn Impact

Losing customers isn’t the only adverse effect brought by churn. 

Follow the steps below to understand the real impact caused by churn on SaaS valuation:

1. Define Key Metrics

Before evaluating any impact, you need to be crystal clear on what “churn” means for your product or service. For a mobile app, churn may be as simple as uninstallation of the app. But for a subscription service, churn might mean cancellation of a subscription.

By defining churn, businesses can identify and track the right metrics, such as Customer Retention Rate (CRR) and Customer Churn Rate.

2. Focus on Valuation Metrics

Pay close attention to business valuation metrics that are directly influenced by your ability to retain customers.

They include:

  • Net Revenue Retention (NRR): This is the percentage of revenue retained from your existing customer base, including upsells, cross-sells, downgrades, and churn. An NRR of more than 100% shows your business can grow even without increasing its customer base, signaling a highly valuable and scalable business model. On the other hand, having an NRR score of less than 100% means you are losing more revenue from churns and downgrades than you are gaining from upsells, leading to a low valuation multiple.
  • Customer Lifetime Value (CLV): This is the amount of income a company generates from a customer throughout their relationship. SaaS companies with a high customer retention rate get better CLV. In the eyes of investors, this is a surefire way of boosting your funding.

3. Quantify the Churn Impact

To quantify the impact of each churned account, subtract the revenue a customer generated from their estimated lifetime value.

A high churn rate impacts growth negatively since every customer you acquire replaces a lost one rather than contributing to the company’s growth.

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How to Factor in Market Trends and Industry Benchmarks

Market trends and industry benchmarks are indispensable factors in SaaS valuation because they help investors and buyers determine whether your company is a top performer, a laggard, or average.

Let’s look at how you can factor them in when doing a valuation and selling your SaaS company:

  1. Understand the SaaS Market Climate: SaaS companies operating in high-growth sectors such as AI or healthcare benefit from continuous demand and often command premium valuation. However, businesses in slow-growth sectors are less attractive to investors, which lowers their value.
  2. Benchmark Key Metrics Against Peers: Investors and potential buyers will look into your SaaS company’s multiples to check whether they stack up against industry peers. Some of the core SaaS benchmarks include: the Net Revenue Retention benchmark (top companies achieve an NRR of 120%+), ARR growth rate (ideally 30-50%+ annually), and CAC payback period (generally under 12 months). If you’re outperforming these, you can justify higher multiples; if you lag, it pressures the valuation downward.
  3. Factor in Competitive Positioning: Benchmarks also help investors realize the competitive advantage of a company. For instance, if you have an NRR that is above average, it signals product acceptance and customer satisfaction, which are highly prioritized in SaaS valuation.
  4. Adjust Multiples to Market Sentiment: Valuation multiples fluctuate with the economic conditions and trends in your industry. You should benchmark your multiples against industry standards to keep your exit valuations realistic. Also, align your valuation expectations with market sentiments to position your business as credible and competitive.
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The Impact of Intellectual Property on SaaS Valuation

For SaaS companies, Intellectual Property (IP) is a fundamental driver of their worth. 

A solid portfolio of intellectual property directly impacts valuation metrics by:

  • Attracting Acquisition and Investment Opportunities: Companies with a robust IP portfolio are a much more valuable target for investors and buyers, since it leads to a higher multiple in a sale or a higher valuation during funding.
  • Creating Competitive Advantage: Patents on SaaS technology actively prevent competitors from copying key features and functionalities, providing exclusivity that commands a premium in the eyes of buyers and investors.
  • Reducing Risks: A well-documented and protected IP portfolio ensures the SaaS product will not be duplicated, impacting the company’s perceived value by eliminating financial threats that might arise from lawsuits.
  • Adding Monetization Options: IP can be a source of passive income to potential buyers when they license technology to other companies, diversifying the business model and boosting overall valuation.
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How to Value a SaaS Company

There are three main ways to perform a SaaS company valuation: revenue or ARR-based, EBITDA-based, and SDE-based.

Let’s dig deeper.

Revenue-Based Valuation Approach

Revenue-based or Annual Recurring Revenue (ARR) valuation focuses on potential growth. The other two, on the other hand, look mainly at profits and earnings.

Most private SaaS companies prefer this approach because they make significant upfront expenses while investing in growth. Hence, current numbers may not support an objective forecast of profitability.

So they focus instead on determining their growth outlook, assuming that the higher the growth potential, the higher the company’s value.

What is a Multiplier in Business?

Multipliers, also known as the price-to-earnings (P/E) ratio or earnings multipliers, are used in valuations to determine the actual value of a company.

Smaller businesses typically have multipliers of one to three, while larger and more established ones can have four or higher.

Factors that affect multipliers include the following:

  • Industry trends
  • Business size and organization
  • Competition

To determine your current multiplier:

  • Take your market capital or enterprise value
  • Divide the value by either your earnings or revenue

For example:

$4,000,000 (enterprise value) ÷ $2,000,000 (earnings)

= 2 (current multiplier)

To calculate projected business value:

  • Take your earnings before interest and taxes (EBIT)
  • Multiply the value by the average industry multiplier (the multiplier may vary depending on the factors listed above)

For example:

$4,000,000 (EBIT) ✕ 2 (average industry multiplier)

= $8,000,000 (business value)

What is NTM Revenue?

NTM revenue (also called “forward revenue”) is a company’s forecasted revenue over the next twelve months.

Businesses valued for their growth potential, such as SaaS companies and startups, are often valued based on their NTM because much of their real value is yet to be seen.

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EBITDA-Based Valuation Approach

EBITDA stands for “earnings before interest, taxes, depreciation, and amortization”.

This valuation model is used mainly for larger enterprises with a complex management structure or those with an earning power of $5 million or higher.

It determines a company’s economic value based on its financial stability by looking at cash flow minus operational obligations and taxes.

How Many Times EBITDA is a Business Worth?

Businesses are generally valued anywhere from three to six times a company’s EBITDA. Several factors influence valuation in this case, such as:

  • Return on investment (ROI)
  • Cash flow
  • Industry
  • Company size

Businesses with a high growth potential or that operate in a fast-growing market may benefit from conducting EBITDA-based valuations, as the end figures are typically much higher than their net income.

The main reason is that EBITDA factors back into a business’s actual value its non-cash and recurring expenses, depreciation, and amortization.

However, because EBITDA can present an inflated picture of a company’s worth, most buyers will negotiate for a lower value when striking a deal.

SDE-Based Valuation Approach

The SDE or Seller Discretionary Earnings valuation method works best for smaller businesses with an ARR of less than $5 million that operate with and rely heavily on a single owner.

Compared with EBITDA valuation, which looks at overall financial performance, SDE valuation measures revenue generation efficiency per employee.

With this approach, the amount that owners pay themselves as a salary is considered to determine a company’s earning capacity accurately.

Unsure how to calculate your company’s value? Try using Exitwise’s Business Valuation Calculator to understand your company’s mergers and acquisitions (M&A) transaction value in real-time.

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What is the Rule of Thumb for Valuing a Business?

The general rule of thumb when appraising a business is to weigh in on industry-specific multiples such as EBITDA, revenue, and discretionary earnings to arrive at an estimated value of a company.

It’s important to note that while these are helpful for business owners to gain a high-level overview of their company’s value, there is no one-size-fits-all approach.

Every enterprise is unique. Many factors outside of revenue and earnings affect the actual value of a company, such as the business model, its unique value proposition, and intellectual property.

A combination of several valuation approaches may be necessary to gain a clearer, more accurate picture.

SaaS Valuation Multiples Explained

SaaS valuation multiples are factors by which revenue is multiplied to arrive at a ballpark estimate of a company’s value.

Using the multiples approach in SaaS business valuation, we can compare similar businesses by evaluating them using standard financial metrics.

Types of Valuation Multiples

There are two types of valuation multiples:

  • Enterprise: Commonly used in SaaS M&A transactions and includes enterprise value-to-sales and enterprise value-to-EBITDA ratios. This type of valuation multiple is most beneficial where debt may affect business value, as it eliminates the impact of debt financing from the equation.
  • Equity: Evaluates specific aspects of a company’s financial performance, such as dividend yield and price-to-earnings ratio. This type of SaaS multiple is used when investors want to own a small share in a company.

Since equity value is impacted by changes in capital structure, enterprise multiples are often regarded as more accurate tools for determining market value.

Equity multiples, on the other hand, are easier valuation models because they rely on readily available financial data.

Methods for Using Multiples in Valuation

There are two ways to use valuation multiples when determining a company’s market value:

  • Comparable Company Analysis: Makes an assessment of companies with similar characteristics (such as size and industry) and works under the assumption that similar companies have identical multiples.
  • Precedent Transactions Analysis: Look at past M&A transactions of companies in the same industry to arrive at a benchmark for a valued company.

How Do Early-Stage SaaS Valuation Multiples Differ?

Valuing an early-stage company is unique because most valuation models don’t apply. During the initial stages of business, companies are yet to see profits and are instead actively investing in growth.

Financial performance indicators, such as historical data, are also insufficient and can’t provide a clear picture of a company’s status.

Therefore, qualitative elements, like management experience, play a significant role in the valuation process. A company’s scalability, business model, and market are other factors that affect valuation.

The most common early-stage SaaS valuation multiples include enterprise value-to-EBITDA and enterprise value-to-revenue.

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How to Compare SaaS Valuation Methods Effectively

To get a more accurate picture of a company’s worth, it’s essential to use more than one SaaS valuation method.

Here’s how:

1. Choose the Right Primary Method

First, select a primary valuation method that suits your company’s stage and financial profile. For high-growth companies, focus on the ARR-based approach, since such companies invest heavily in marketing and typically register minimal profits.

For mature, profitable companies, the EBITDA-based approach becomes more relevant, especially for companies valued over $5M with revenue reaching up to $2M. For small, owner-operated businesses, the SDE-based approach is the clear choice because it accounts for small businesses that are worth less than $5 million and still depend on the owner to operate.

2. Create a Comprehensive View

Once you’ve chosen a primary valuation method, back it up with at least one other method to get a well-rounded perspective.

For instance, if you have a profitable SaaS company, comparing your EBITDA and ARR multiples can reveal hidden facts. If your ARR score is higher than your EBITDA score, it may signal that your company’s growth is not fully reflected in your current earnings.

This comprehensive view gives you a defensible valuation range and presents a compelling case for a higher valuation.

3. List the Pros and Cons

After applying at least two valuation methods, you should weigh the pros and cons of each approach. One method might capture your business growth potential better, while the other might provide a detailed view of your current performance.

Review these factors to determine a reasonable valuation range. For example, if your ARR-based valuation is $4 million and your EBITDA-based valuation is $3 million, your defensible valuation range is between $3 million and $4 million.

The valuation is realistic, and you can defend it before investors or buyers.

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Factors Influencing SaaS Valuations

SaaS valuations are complex processes affected by a myriad of factors. The following are some of the most common metrics that affect a company’s market value:

  • Size of the total addressable market (TAM): The size of the overall market that the company operates within–not to be confused with Serviceable Addressable Market (SAM) and Serviceable Obtainable Market (SOM).
  • SAM is the chunk of the market a company can access, while SOM is the market portion it can reasonably capture.
  • Long-term growth potential: Refers to a company’s potential to increase its customer base, expand to new markets, and improve its investment returns.
  • Company age and stability: Pertains to the length of time that a company has stayed in business. SaaS startups three years old or younger have yet to prove their stability.
  • Moreover, according to a SaaS Capital report, it takes five years for a SaaS company to reach $1 million in ARR.
  • Market competition and positioning: A company’s ability to influence the behavior of its target market, which depends on its unique value proposition and the quality of its products and services.
  • Intellectual property and brand protection: Securing intellectual property in the form of trademarks, patents, and copyrights protects trade secrets and unique algorithms, which increases a company’s market value.
  • Customer diversity and concentration: The number of customers on which revenue and profits are anchored. The more diversified your customer base, the more stable your business is.
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Essential SaaS Valuation Metrics

Whichever valuation model you use, the following financial metrics are key indicators of your company’s value:

Valuation Metric Definition Formula Example
Churn Rate The number of customers that leave your business within a specific period. (Canceled customers ÷ total number of customers) × 100 = Churn Rate (50 canceled customers ÷ 100 total customers) × 100 = 50% Churn Rate
Customer Acquisition Cost (CAC) The amount it costs for a company to acquire a new customer. Total marketing budget ÷ total new customers = CAC $100,000 marketing budget ÷ 1,000 new customers = $100 CAC
Monthly Recurring Revenue (MRR) A company’s revenue that recurs every month. Total number of customers × average billed amount per customer = MRR 100 total customers × $100 billed amount = $10,000 MRR
Annual Recurring Revenue (ARR) The revenue of a SaaS company year after year. (Annual revenue ÷ initial investment) × 100 = ARR ($100,000 annual revenue ÷ $300,000 initial investment) × 100 = 33% ARR
Gross Margin Total revenue after subtracting the initial costs. (Total revenue - cost of goods sold) ÷ total revenue) × 100 = Gross Margin ($100,000 total revenue - $50,000 cost of goods sold) ÷ $100,000 total revenue) × 100 = 50% Gross Margin
Net Profitability A company’s actual profit after subtracting all expenses from revenue. Total revenue - total expenses = Net Profit $1,000,000 total revenue - $700,000 total expenses = $300,000 Net Profit

The Role of External Advisors in SaaS Valuation

Whether you’re looking to buy or sell (or even if you’re simply trying to gauge the health of your business), knowing how to value a SaaS company is crucial for understanding a business’s overall financial condition.

Engaging Experts and Industry Professionals

You can conduct a surface-level valuation yourself, but you need experts to get a more accurate picture of what your business is worth.

Valuations are a complex, multi-disciplinary process that requires the aptitude and knowledge of industry professionals or expert business valuers.

You’ll need M&A advisors, corporate lawyers, and investment bankers to create a successful exit strategy. These experts take care of each stage of M&A transactions–from preparation and planning to conducting due diligence and documentation.

Benefits of Utilizing Valuation Services

Every step of the M&A process is time-consuming and meticulous work that requires acute knowledge of the playing field and understanding how to market a business to the right prospects.

The right M&A team will not only help you increase your chances of receiving better offers but also protect the confidentiality of your data and ensure a smooth sales process.

If you’re trying to develop a successful exit strategy, Exitwise can help you build a team of M&A experts who can maximize the sale of your business.

Chat with an Exitwise team member today to know how!

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How to Prepare Your SaaS Company for the Best Valuation

Now that you know how to value your SaaS company, the next step is to build a healthy and sustainable business that's worth even more.

Here’s how you can do just that:

1. Optimize Your Key Metrics

To get a high valuation, you must track and optimize SaaS valuation metrics that provide insights into the health and overall value of your business.

You can do this by:

  • Actively serving existing customers to improve customer retention rates. This signals reliable revenue.
  • Offering premium features with higher-tier plans to increase the revenue per customer.
  • Doubling down on marketing channels with the highest ROI to increase growth rate and marketing efficiency.
  • Eliminating unnecessary spending and improving operational efficiency to maintain a high gross margin.

2. Strengthen Your Business Fundamentals

Beyond the metrics, you need to show VCs that your company is a solid, well-run operation.

Here’s how you can do that:

  • Build a strong and capable team to show the business can run independently.
  • Diversify your customer base to foster stability and economic resilience.
  • Protect intellectual property, like trademarks and copyrights, to add value to your company.
  • Continuously innovate new products to keep your company fresh and competitive.

3. Prepare Your Documentation

Potential buyers and investors will have a deep dive into your company documents before making any decision.

It’s therefore essential for you to clear up any red flags by:

  • Ensuring your financial statements are accurate and up-to-date to provide a detailed record of cash flow.
  • Maintaining a consistent reporting method makes it easy for investors to understand your company’s health.
  • Documenting and highlighting what makes your company special to command a higher valuation and close better deals.
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Frequently Asked Questions (FAQs)

We’ve addressed some of the most commonly asked questions about valuations for SaaS companies below:

What is the rule of 40 SaaS valuation?

Entrepreneur and venture capitalist Brad Feld popularized the Rule of 40 in SaaS valuations.

It states that for a SaaS company to be successful, it should have a combined growth rate and profit margin of 40% or more.

For example, if your company is growing at a rate of 30%, your profit margin should at least be 10%.

According to this rule, businesses growing at a rate of 40% can have a 0% profit margin and still be viable. Those growing at an even higher rate (say, 50%) can afford to lose a percentage of their revenue.

Slowing down growth may result in higher profit margins. However, it may take businesses longer to scale.

How do early-stage SaaS valuation multiples differ?

Valuation multiples for early-stage SaaS companies differ from those for more established enterprises because very little historical data can form a solid basis for their financial performance.

Therefore, valuations for pre-revenue outfits often look at their growth potential and exit value using multiples like EV/Revenue and ARR.

Qualitative indicators, like management experience and customer base, are also considered to form a more rounded picture of a company's status.

Conclusion

Understanding a SaaS company's value and growth potential is complicated work.

It requires a thorough analysis of various aspects of business–from figuring out which valuation models work best to applying the right multiples.

You need industry professionals' expertise to maximize your business's sale and ensure a win-win valuation process.

Jumpstart your exit strategy today. Get in touch with Exitwise advisors to set up your dream team of M&A experts!

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