Brian Dukes

Brian holds a Mechanical Engineering degree from Michigan Tech, where he also served as captain of the men’s basketball team. He began his career at Deloitte, earned his MBA from the University of Michigan, and later co-founded and scaled a technology agency to more than $1 billion in value. Today, he leads Exitwise, guiding founders through the M&A process with confidence and clarity, and has supported over $1 billion in successful business sales.

For founders with smaller, local, and owner-operated tech firms, business brokers can help them find buyers. However, there’s more you should understand about these experts and how they help you complete straightforward M&A transactions.

Our blog covers what technology business brokers do, how they differ from M&A advisors, and what you should look for when evaluating one.

What is a Technology Business Broker?

A technology business broker is a professional who serves as an intermediary between you and the buyer. They earn a commission after the transaction is completed.

They understand the SaaS metrics, software licensing structures, recurring revenue models, and contracts.

Types of Tech Businesses a Broker Can Sell

Tech brokers advise and close transactions across the full spectrum of the technology sector.

Some of the types of businesses that fit into the technology sector are:

  • Managed Service Providers (MSPs) and IT Managed Services
  • Telecom and Internet Service Providers (ISPs)
  • Digital marketing and technology agency
  • CRM, workflow, business automation
  • Healthcare technology and health IT
  • EdTech Platforms and online learning
  • IT infrastructure and cloud services
  • Fintech and payment processing
  • Custom software development
  • Software as a Service (SaaS)
  • E-commerce and marketplace
  • ERP and enterprise software
  • Value-added reseller (VARs)
  • AI and machine learning
  • IT staffing and consulting
  • Cybersecurity

A broker uses the key value drivers in each business type and helps you target the distinct buyer profiles in each category.

For example, if you own a cybersecurity firm, they can help improve your government contracts, certifications, and recurring revenue. They can also help you get connected to buyers such as CISOs, CIOs, and IT managers.

Two young technology business brokers reviewing documents and laptop at wooden desk with colorful sticky notes and calculator.

Technology Business Broker vs. M&A Advisor - When Do Each Make Sense?

An M&A advisor helps you maximize deal value, structure complex M&A transactions, and manage the entire acquisition process from start to finish.

Whether you should work with a business broker or an M&A advisor to sell your business depends on your business type, size, and the complexity of the deal.

The simplest way to look at the difference between the two experts is through a breakdown of a couple of factors:

Factor Business Broker M&A Advisor
Typical Deal Size Businesses with an EBITDA range of $250K to $2M Businesses with an EBITDA of over $1M
Fee Structure Charge a success fee or a commission fee Charge retainer and a success fee
Buyer Outreach Share your business profile anonymously to reach a large pool of buyers and attract those with varying levels of interest and relevance. Reach out to a list of targeted buyers based on your company’s industry, the acquisition history, and interests in your business.
Scope of Services Make connections between buyers and sellers. Work with clients for an extended period to plan the exit, prepare the business for sale, structure the deal, and secure the best price with the best buyer.
Valuation Conduct basic valuations for smaller, less complex tech companies. Provide detailed valuations based on in-depth financial analysis and market conditions.
Best For Small and mid-size business owners Midmarket to large market

If you're evaluating a technology business broker or an M&A advisor, it’s worth asking: Do you want someone to list your company or a team to help you prepare for a successful exit?

In our experience, the best exit outcomes often come from working with a team that supports you long before your business goes to market. At Exitwise, we help founders improve their exit, understand their value drivers, and navigate the sale process with confidence.

If you're considering an exit in the next one to three years, book a call with our team to discuss the next steps.

What to Look for in a Technology Business Broker

If your business is less than 2M ARR and you’re looking for a broker, you should evaluate your options based on these factors:

  • Expertise in the Sector: Find a broker who has sold similar companies in your niche. You should also enquire about their past listings and check the testimonials from past founders they’ve worked with.
  • Relevant Valuation Experience: The broker should understand SaaS metrics such as the MRR, ARR, and churn rate to help you improve your business value. They should also have experience assessing your proprietary software and patents to help you set high and fair prices.
  • Comprehensive Guidance: Look for brokers who can guide you every step of the way, from providing support for initial inquiries and valuation services to negotiating and finalizing the deal.
  • Tech Extensive Networks: Your tech broker should connect you with a list of active buyers seeking technology businesses of your size and industry, whether it’s strategic buyers, private equity (PE), or venture capitalists.
Business professional analyzing stock charts and financial data with magnifying glass on desk.

Technology Business Broker Fees - What to Budget

When choosing a broker, you should factor in their compensation structure.

Here’s a highlight of the common fees:

  1. Commission-Based: The standard rate is 5% to 15% commission of the final sales price. The average fee is around 10% to 20% for very small businesses or those in certain niches.
  2. Lehman Scale: For large or complex businesses above $1M, the deal often triggers commission that decreases as the sales price increases. An example of the structure is 5% on the first $1M, 4% on the next $1M, 3% on the third $1M.
  3. Flat Fees and Hourly Rates: Some brokers offer a fixed-fee package or an hourly rate when you want limited consulting support. The hourly rates range from $50 to $300. It provides predictable spending and no commission fee, regardless of the deal size.
  4. Retainers and Upfront: It’s common for some brokers to require an upfront fee of $1,000 to $50,000 to cover services such as valuation and buyer vetting. You should clarify whether the engagement fee is non-refundable or converted to commission at closing.
  5. Additional Costs: These can include legal, valuation, accounting, due diligence, and marketing expenses, in addition to the business broker's commission.

How Tech Company Valuations Work (and Why They Affect Your Broker Choice)

It’s common to ask what the exit valuation of your technology business looks like.

Here’s a breakdown of the different methods and the scope and skillset you should look for in a broker for each:

Income Approach

The method helps perform a discounted cash flow (DCF) analysis based on your business's future projections. It’s ideal for established tech businesses that have predictable revenue streams.

You should choose a broker that understands traditional valuation methods for estimating future cash flows, income, and expenses over a given period, reflecting current market expectations for those amounts.

EBITDA-Based Valuation Approach

The earnings before interest, taxes, depreciation, and amortization (EBITDA) determine your SaaS company’s economic value based on its financial stability.

The methods use EBITDA multiples ranging from 9.3x to 17.1x, depending on the business type and ARR. It’s great if you’re an established SaaS company with $5M in ARR or more, have a more complex management structure, more employees, and are operating in a fast-growing market.

In this case, you need to select a professional who understands the quality of recurring subscription revenue and your operational efficiency.

Asset-Based Approach

Although this often undervalues technology companies, they are often undervalued due to their intangible assets.

They include proprietary systems, intellectual property, technical documentation, product differentiation, customer relationships, and brand recognition, which are rarely reflected at fair market value.

Here, you should go with a broker who is skilled enough to leverage your hidden value drivers to make your business attractive to potential buyers.

Market Approach

With this approach, you can benchmark comparable public companies and precedent transactions to understand the industry multiples and competitive positioning.

For example, you can use a SaaS valuation calculator to get an estimate of your valuation.

If you want to use this approach, you should look for a broker who understands the current sales in your location and is familiar with the profit numbers.

Are Business Brokers Worth It for Tech Company Sellers?

Yes. Here's what to expect from a tech business broker:

  • Have deep industry expertise and know how to use data tools, such as market research and stock reports, to set fair prices.
  • Connect you with strategic buyers, PE firms, and leading companies fast.
  • Manage the buyer screening and matching while you focus on growing your company.
  • Increase your business value during mergers and acquisitions or exit strategies.
  • Keep the deal confidential by handling non-disclosure agreements (NDAs) and sensitive documents for sellers.
  • Have a broad network reach, from SaaS investors to cybersecurity experts.
Two technology business brokers discussing strategy at laptop with city view and office plants visible in background.

Frequently Asked Questions

Below, we address the common inquiries we get on the selection criteria and the process involved in selling your technology business:

What is the Difference Between a Business Broker and an Investment Banker?

Business brokers handle small deals from $500K to $2 million. They provide varying support and often work on a success-based fee, earning a commission when the deal closes.

In contrast, investment bankers focus on larger deals of $100 million or more and provide comprehensive financial advisory services. They have access to institutional capital and structure complex deals and work on a retainer plus success fee structure.

What Documents Does a Technology Business Broker Typically Require?

A broker will need financial documents and operational insights into your technology business. These files include:

  • Financial statements
  • Tax returns
  • Accounting records
  • Customer contracts
  • Revenue concentration
  • List of proprietary assets

How Long Does It Take to Sell a Technology Company?

Depending on your company’s size, financial structure, and buyer interest, you can take months to sell your company.

Do Technology Business Brokers Work with SaaS and Software Companies?

Yes, technology business brokers work with SaaS companies.

Before hiring one, check whether they understand the SaaS metrics that matter to buyers, such as ARR, churn rate, and net revenue retention. That way, you’ll know they will use their expertise to ensure your business is fairly priced.

Can a Technology Business Broker Represent Both the Buyer and the Seller?

Yes, some brokers act as dual agents, representing the buyer and the seller. However, that might create a conflict of interest.

You should ask whether an expert exclusively represents the sellers.

Conclusion

If you’re considering selling your small to medium-sized tech company, you can consider a technology business broker. You can get help in valuing your business, finding potential buyers, and negotiating the sale.

However, if your transaction involves a complex business merger with a deal size over $ 2 million, you should go with an M&A advisor.

The right guidance can make a difference to your exit outcome and the experience.

At Exitwise, we work with technology business owners to strengthen their position before going to market and navigate the complexities of the sale process. We have helped achieve 28% average increase in sales price.

Book an exit strategy session and start planning for a successful transition.

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